- OFFERS 3.2
- PAYOUT 2.9
- TRACKING 3
- SUPPORT 3.3
Webgains.com was formed in 2004 to create a serious and professional presence in the on-line marketing arena. Our aim is to provide the best affiliate marketing network in the world. Webgains offers world-class customer service supported through experienced telephone support and on-line ticketing system. Our technology is developed in-house and we will consider bespoke technical development where warranted. Webgains is an affiliate marketing network that combines depth of experience, world-class technology, and unrivaled support. Our people are driven by an understanding of the challenges facing professional marketers and above all, a passion for what they do and the commitment and ability to help affiliates and merchants alike succeed.
Affiliate Network Details
- Jodi Rieger
I've worked with multiple different affiliate networks over the years but Webgains is amongst the very best. We did have some tracking and payment issues but they were resolved very quickly indeed. The customer support from Webgains is genuinely brilliant. The affiliate channel has become extremely valuable to us and in terms of ROI, is number one.
I really wish I would have found these reviews before I got defrauded by Webgains. What a joke of a company. They rely SOLELY on coupon affiliates which are absolutely worthless. Do not let Webgains convince you that you need them in your program. Coupon affiliates provide nothing and only steal traffic and attribution.
Webgains has not even provided a single affiliate that has any value. My account is literally $0 across the board.
Furthermore what the biggest joke of them all is that they require a 6 MONTH CANCELATION REQUEST!!! In my entire life I have never heard of any business ever actually requiring you give them 6 months advance notice of cancelation. As soon as I saw that clause I gave them in writing a 6-month cancelation notice which they claim is not valid since "I cant give them notice until my initial contract is completed" Ya my lawyer says otherwise.
I CANT SAY THIS ENOUGH, STAY FAR FAR FAR FAR FAR AWAY FROM WEBGAINS.
Working with several affiliate programs since 2016. I claimed a couple of sales that didn't show up at my account, they forwarded my inquiries to the advertiser and they added them to my account once they were confirmed. Good customer service.
The Network is good the only problem they take 3 months to pay the commission, if you have any problem or question send message to the support and they will reply you asap
As Publishers of one of the UK's biggest voucher and price comparison sites we have worked with Webgains for many years. Our sales through Webgains over the years are hundreds of thousands of pounds. We also work with all major Affiliate Networks in the UK. Our experience with Webgains, in comparison to other Networks, has been extremely positive in all aspects. We have invested heavily in our tracking system and have concluded that Webgains tracking is very accurate. The Merchant offers are provided on time and need only minor editing. Webgains Publisher support team resolve issues very promptly and we never had any issues with payment. Generally, we rate Webgains as one of the best and most reliable Affiliate Networks.
On Christmas Eve of 2015, however, our Webgains account was suspended. It was devastating to have this happen in what is for every voucher site the busiest time of the year. We understand that the Webgains compliance team work very hard to ensure that their Advertisers receive quality traffic and that we must have violated one of the terms and conditions. We feel that this must be completely unintentional. Sadly, Webgains did not communicate the reason via email or any message on our dashboard.
It is now Boxing Day late at night. We have spent our Christmas away from our families trying to figure out where our fault with Webgains was. Whatever that was, it wasn’t deliberate.
We have worked with Wegbgains for so long, we want to continue working with them. I am sure we will turn this into a positive experience too!
I got paid from this Network but the tracking is so bad, i sent 4000 visitor to my affiliate links but only 500 clicks has been calculated!
I sent a message to the support about this issue.. they just changed the number of visits from 500 to 4000 lol......
After a few years with WebGains, they changed their site layout and something in their coding made it hard to even get to the screens that are supposed to hold the banners and ad codes. They would just load and load, no matter what computer, what IP, what provider, hell, what country (had my employees all over the world try under our account). When I complained (through a ticket), they told me everything was "fine" on their end (OF COURSE IT IS, YOU'RE LOGGED INTO THE MAIN SYSTEM, IDIOTS!) and that I should stop complaining. After many attempts at this over 3 months, I gave up and requested our money be cashed out and our account closed. Even after 3 more months, finding a new and better service and implementing their codes into our site, and multiple tickets that they would mark CLOSED without resolving anything, I'm STILL trying to get our money (which is only about a dollar or two shy of the threshold) and get our account closed. Their advice: Make it to the threshold. HOW COULD WE DO THAT?! We haven't been able to use their service in over 6 months to even update the ads on our site to even MAKE more money! How does that even make sense?! Either way, I'm looking into options for a class action lawsuit. I know there are others out there and this company is scamming and not even bothering to rectify the situation. It might only be a little sum, but it's the principle of the matter. And Webgains, if you happen to read this, we are 247 Asian Media.
GOOD NEWS, MY ACCOUNT HAS BEEN SUSPENDED FOR NO REASON!!!!!!! It's a SCAM!!
From an agencies perspective I have no issues with webgains.com
From an affiliates perspective, I have received no complaints from affiliates. From a merchants perspective, all our US clients are working via webgains.com US
Tracking is sound, support is good and Jodi Rieger is tops.
Accounting is fine.
One of our preferred affiliate networks
You Will Never Get Deposit Back!!!
At the beginning, the agent draw a big picture of how they can promote your website through their service. They want you to give at least 6 months of time for a test run.
After 6 months, the Return Ratio is very very poor. I decided to stop lost and cancel the service with early termination. Since I knew there will be no penalty, they end up agree with it. Later, they tell me the deposit will not give back in full amount, because I held responsible for the charges for remaining service months.
I went to visa service for help, but they told me this charge had pass 120 days for buyer protection. There is nothing they can do. I end up lost $500 deposit.
This is a very bad experience. I want let every single person looking for online service know, do not trust webgain or any service that require deposit on the front. Visa will not protect you after 120 days.