Mobidea

We have sent only Argentina traffic but, MOBIDEA reported as USA traffic where as my traffic platform and tracker Thrive reported as traffic from Argentina.

1) Can you explain on why Mobidea reports traffic coming from one country is considered as another country (810 visitors from USA while we have only 3 visitors from USA)?
And how this is not fixed by Mobidea and how Mobidea is considered as reliable in statistics and conversion reports?

2) How can 4G traffic is reported as WiFi traffic in Mobidea while you guys say WiFi doesn't convert and payout is very less?

I have Skype proof (from my Boss) that your support guy/gal "Marianna" said traffic not coming from selected IP range is reported as another country traffic. And also mentioned that 4G traffic is considered as WiFi traffic as your platform can't recognize 4G traffic.

So, can you explain on why is this happening and how are you going to address the above said 2 major concerns ?

Please see attached Proof of traffic report from Thrive tracker and Mobidea report (overlay) for ref.

Regards,
SE

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